Terms of Use

Acceptance of Terms By accessing and using ZooMart's website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website.
Changes to Terms ZooMart reserves the right to modify or update these Terms of Use at any time without prior notice. Your continued use of the website following any changes to the Terms of Use constitutes your acceptance of those changes.
1. Product Descriptions and Availability ZooMart strives to provide accurate and complete product information. However, we do not warrant that product descriptions, pricing, or other content on our site is accurate, complete, reliable, current, or error-free. All products and services are subject to availability, and we reserve the right to discontinue or change any product or service at any time without notice.
2. Order Acceptance and Cancellation ZooMart reserves the right to accept or reject any order for any reason. We may cancel an order if the product is not available, if the order contains incorrect information, or if we suspect fraudulent activity. If your order is cancelled, we will notify you via email and refund any payment received.
3. Payment We accept various forms of payment, including credit cards and PayPal. All payments are processed securely through our payment processor. By providing your payment information, you authorize ZooMart to charge the amount of your order to your chosen payment method.
Shipping and Delivery Shipping rates and delivery times vary based on the destination and selected shipping method. We strive to process and ship orders within 24-48 hours of receipt. However, we are not responsible for delays caused by shipping carriers, weather, or other unforeseen circumstances.
Returns and Refunds We want you and your pet to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 30 days of receipt for a refund or exchange. The product must be in its original condition, with all tags and packaging intact. Shipping charges are non-refundable unless the return is due to our error.
Intellectual Property All content on ZooMart's website, including text, images, logos, and software, is the property of ZooMart and protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from our site without our express written consent.
Disclaimer of Warranties ZooMart's website and products are provided "as is" and "as available," without any warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free, or that our products will meet your specific needs.
Limitation of Liability In no event will ZooMart be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your use or inability to use our website or products.
Governing Law These Terms of Use and any disputes arising from them will be governed by and construed in accordance with the laws of the jurisdiction in which ZooMart is located.
User Conduct By using ZooMart's website, you agree not to engage in any conduct that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable. You also agree not to impersonate any person or entity, or misrepresent your affiliation with any person or entity.
Product Reviews ZooMart may allow users to submit reviews of products they have purchased. By submitting a review, you grant ZooMart a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display the review in any form, media, or technology now known or later developed. You also represent and warrant that you own or otherwise control all of the rights to the review and that the review does not infringe any third-party rights.
Links to Third-Party Websites ZooMart's website may contain links to third-party websites that are not owned or controlled by ZooMart. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. By using ZooMart's website, you expressly relieve ZooMart from any and all liability arising from your use of any third-party website.
Indemnification You agree to indemnify, defend, and hold harmless ZooMart, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from your violation of these Terms of Use, your use of ZooMart's website or products, or your conduct in connection with ZooMart's website or products.
Termination ZooMart may terminate or suspend your access to its website or services at any time, with or without cause, and with or without notice. Upon termination, you must immediately stop using ZooMart's website and services.
Entire Agreement These Terms of Use constitute the entire agreement between you and ZooMart regarding your use of ZooMart's website and products. Any prior agreements or understandings, whether written or oral, are superseded by these Terms of Use.
Severability If any provision of these Terms of Use is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.
Waiver ZooMart's failure to enforce any provision of these Terms of Use will not be deemed a waiver of that provision or any other provision.
Force Majeure ZooMart will not be liable for any failure or delay in performing its obligations under these Terms of Use if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, wars, strikes, or governmental actions.
Assignment You may not assign or transfer these Terms of Use or any rights or obligations hereunder without ZooMart's prior written consent. ZooMart may assign or transfer these Terms of Use or any rights or obligations hereunder without your consent.
Age Restriction ZooMart's website and products are intended for use by individuals who are at least 18 years old. By using ZooMart's website, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into these Terms of Use. If you are under 18 years old, you may use ZooMart's website only with the involvement of a parent or guardian.
Product Safety ZooMart is committed to providing safe and high-quality products for your pets. However, it is your responsibility to ensure that the products you purchase are appropriate for your pet's age, size, health, and temperament. You should always supervise your pet when using any product and follow the manufacturer's instructions and warnings. If you have any concerns about the safety or appropriateness of a product, you should consult with your veterinarian.
International Use ZooMart's website is controlled and operated from the United States. If you access ZooMart's website from outside the United States, you do so at your own risk and are responsible for complying with local laws and regulations. ZooMart makes no representation that its website or products are appropriate or available for use in all locations.
Governing Law and Jurisdiction These Terms of Use and any disputes arising from them will be governed by and construed in accordance with the laws of the State of New York, without giving effect to any principles of conflicts of law. You agree to submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York, for any disputes arising from these Terms of Use or your use of ZooMart's website or products.
Dispute Resolution If a dispute arises between you and ZooMart, you agree to attempt to resolve it informally by contacting ZooMart's customer service. If the dispute is not resolved through informal means, you and ZooMart agree to submit to binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration will be conducted in New York County, New York, and the arbitrator's decision will be final and binding.
Contact Us If you have any questions or concerns about these Terms of Use, please contact us at [email protected].
By using ZooMart's website, you acknowledge that you have read, understood, and agreed to these Terms of Use. We appreciate your business and look forward to serving you and your pets!